How can we help?
Open your workspace, reconnect a store, or use Shopify's built-in support channel to reach the ShopAssist team.
Open your workspace
Use the email verified for your ShopAssist account. Your workspace remains available even when a store connection needs attention.
Connect or reconnect Shopify
Start the Shopify installation again to connect a new store. If an existing connection needs attention, open Shopify Admin and review ShopAssist under Apps and sales channels.
Contact ShopAssist
In Shopify Admin, open Apps and sales channels, choose ShopAssist, and select Get support. Shopify sends the request to the support channel attached to the app listing.